Contact

If you run a small business and want to be found online by your community. Contact me below so I can help design a website for you so you become noticed online by your ideal clients.

Contact Natalie Faith Web Designs

Send Me A Message

If you’d like your website to represent your brand correctly online, or you want to increase your online visibility, view my website services. If you have a specific enquiry please contact me using the details below.

LOCATION

Elwood, Victoria  Australia

HOURS

Monday – Friday:  9am – 5pm

Saturday – Sunday:  By appointment.

CONTACT DETAILS

0413 997 342

[email protected]

Contact Me

FAQ’s

Common questions clients ask me…

Welcome to Natalie Faith Web Designs - A Small Melbourne Business Focussed on Website Design, SEO and Optimisation.
I have worked with website designers in the past and had a bad experience, how do I know if you’re right for my business?

I understand, so many of my clients have told me awful stories of past experiences with website designers or SEO experts and it’s always upsetting to hear that you’ve been over charged or they simply didn’t care about the project, and only cared about the paycheck.

For this reason, I want every client to have a high-level of customer service from before the project commences to well after it’s over. I want you to feel comfortable to share your ideas, feel listened to and supported, so you have a positive experience designing your new website.

Read what my clients shared about their experience working with me.

What if I need more pages added to my website during the project, then the original quote?

Not a problem, I charge $500 per additional webpage. This charge/s will be added to your final invoice at the end of the project.

All I ask is that you have the content for the new webpage ready, so your website launch isn’t delayed. I want people finding your business online ASAP, so they can learn, buy + book your services easily.

If the webpage content needs time to create, we can add this page to your website in the future. Simply contact me when you’re ready for the new page to go live.

Do you have payment plans?

At this moment in time, I don’t have a payment plan.

I break up new website project invoices into stages, so the payment structure works a little like this: 1st payment of 50% to start the project, 2nd payment of 25% halfway through the project, and the 3rd + final 25% once your website is complete.

What if don’t have the money to continue the project halfway through?

I understand being a new or small business owner money flow can be unpredictable. If you are unable to pay an invoice, your website project will be paused until you’re able to.

Once paid, your website design will commence once again.

Will you show me how to edit my website? I want it to be up to date + post blogs, but don’t know how to do this.

Yes, of course. Once your website is complete I’ll show you how to use your new website. Plus, how to view your website analytics & statistics and how to edit images and text on your website so it stays up to date.

I customise educational videos to your specific website & needs. This way you can feel confident in how to use your website.

Can you help update my website in the future?

That’s not a problem, I can definitely help you with this.

I have a few clients who are either not confident updating their website or simply don’t have the time to do it, so I update their website for them.

This is a service I provide for existing clients only. An hourly fee applies for these services.

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