Al-Anon Family Groups

Al-Anon Family Groups wanted a bold, accessible and brand-aligned website that will be able to give their audience the feeling of support, empathy and action.

The Al-Anon Family Groups team are unable to show faces of their members and staffs faces on their website. Instead we will use generic images, Al-Anon Family Groups posters and illustrations.

A critical element to the design was implementing an online store full of useful literature for their members so they can easily purchase any resources that will best support them.

It was important to have the website linked to their ‘World Service Audience’, ‘Find A Meeting’ and their other resources that supprort their community.

I worked very closely with Helen and the team on the design and development on the website to ensure the look feel and content was accurate to what they wanted. I created 2 versions of the design before implementing the final design to WordPress.

As Al-Anon Family Groups didn’t have any original images they could use. Instead I sourced images form copyright free websites and illustrations to explain their process and how they can support their members and others in community.

The Al-Anon Family Groups team expressed that they had an inbox that was overflowing with orders and answering many calls for literature orders, which stopped them from working on other tasks that needed actioning in the NFP.

By applying an ecommerce platforms to their website allowed the purchase process to be smoother and less admin intensive. This system  freed up their inbox and phonelines for more imprortant tasks.

We also connected Al-Anon Family Group’s meetings to the website which supports each area and the community further – with search functions and maps view so those in the country can find their closest meeting location.